Privacy Policy

Issued Date: February 2026
Reviewed Date: August 2026

1. Who We Are

Precision Proco Limited (“Precision Proco”, “we”,“us”, “our”) is the data controller responsible for your personal data.

Registered Office:
Precision Proco
Parkway Close,
Parkway Industrial Estate
Sheffield
S9 4WJ
United Kingdom

Email: enquiries@precisionproco.co.uk

If you have any questions about this notice or how we use your data, please contact our Data Protection Officer (DPO) using the details in Section 12.

2. Categories of Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity data: name, job title, company name
• Contact data: email address, telephone number, postal address
• Technical data: IP address, browser type, operating system, usage data
• Profile data: preferences, interests, feedback, survey responses
• Marketing data: communication preferences
• Social media data: social media username, profile information and information relating to your interactions with our social media accounts, such as comments, messages, mentions and engagement with our content.
  

We do not intentionally collect special category personal data (e.g., health, biometric, religious).

Data from third parties:
We may also receive personal data about you from third-party sources, such as purchased or licensed business lists, public directories, or industry databases. In such cases, we will specify the source of the data.

3. Lawful Basis for Processing

We process your personal data under the following lawful bases (UK GDPR Article 6):

4. How We Use Your Personal Data

We use personal data to:

• Respond to enquiries and provide requested information
• Deliver and improve products and services
• Administer surveys and collect feedback
• Send marketing communications (where lawful)
• Analyse website usage to improve performance and user experience
• Comply with legal and regulatory obligations
  
•  Manage and respond to interactions with our social media accounts and understand engagement with our social media content. 

Purchased or third-party data:
When processing data obtained from third parties, we only use it for the purposes above and rely on a lawful basis (typically legitimate interests for B2B marketing). We ensure the data is accurate, up to date, and relevant.

5. Retention of Personal Data

We retain personal data only for as long as necessary for its processing purpose. Typical retention periods:

After these periods, data is securely deleted or anonymised.

6. Marketing Communications

We may contact you about products or services that maybe of interest.
You may opt out at any time using the unsubscribe link or by contacting us.

We comply with UK PECR regulations.

7. Data Sharing

We may share personal data with trusted third parties, including:

• IT and hosting providers
• Analytics providers
• Professional advisers (legal, audit, compliance, marketing)
• CRM, Marketing and communications providers, including Hubspot

We do not sell or rent personal data. Where a third-party processes personal data on our behalf, we require them to process it only for the purposes we specify, in accordance with our instructions and applicable data protection law. Where we share personal data with an independent data controller, that organisation is responsible for complying with its own obligations under applicable data protection law.

We may also disclose personal data to legal or regulatory authorities if required by law.

8. Processing Personal Data on Behalf of Our Clients

In some circumstances, Precision Proco acts as a data processor on behalf of its clients. This typically occurs where we provide services such as data-driven composition, print production, fulfilment, mailing, or related services that involve processing personal data supplied by a client.

In these cases:

• Our client is the data controller and determines the purposes and lawful basis for processing
• We process personal data only on the documented instructions of the client
• Our processing activities are governed by a written data processing agreement in accordance with UK GDPR Article 28
• We do not use client data for our own purposes

If you have questions about how your personal data is used in relation to a specific client campaign or communication, you should contact the data controller directly, using the details provided in that communication.

9. International Transfers

Some of the service providers we use may process personal data outside the United Kingdom or permit access to personal data from locations outside the United Kingdom.

Where personal data is transferred outside the UK, we ensure that the transfer is made in accordance with applicable data protection law. This may include relying on UK adequacy regulations or, where appropriate, implementing safeguards such as the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual Clauses, or another lawful transfer mechanism.

Where required, we assess the protections applicable to the transfer and implement additional measures where necessary to ensure that personal data remains appropriately protected.

You may contact our Data Protection Officer using the details in Section 12 if you would like further information about the safeguards used for international transfers of your personal data.

10. Data Security

We implement technical and organisational measures to protect personal data from loss, misuse, or unauthorised access, in line with our ISO 27001 certified information security system.

11. Your Data Protection Rights

You have the following rights under UK GDPR:

Access: request a copy of your personal data
Rectification: correct inaccurate or incomplete data
Erasure: request deletion of your data
Restriction: limit processing in certain circumstances
Data portability: receive your data in a structured format
Object: opt out of processing, including marketing
Withdraw consent: if processing is based on consent
Lodge a complaint: with the Information Commissioner’s Office (ICO) – www.ico.org.uk

12. How to Exercise Your Rights

To exercise your rights, contact our DPO:

Data Protection Officer
Precision Proco
Email: dataprotection@precisionproco.co.uk

We may request proof of identity only if necessary to verify your request.

Where Precision Proco acts as a data processor, requests relating to your personal data may be redirected to the relevant data controller.

If your request relates to an interaction with one of our social media accounts, we may ask you to provide details of the relevant social media account or interaction where necessary to help us identify the information concerned. 

13. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate the website, remember user preferences, understand how visitors use our website and, where applicable, support our marketing activities.

These technologies may include:

• Strictly necessary technologies – required for the operation, security and essential functionality of the website.

• Analytics and performance technologies – used to understand how visitors interact with our website and to help us measure and improve its performance.

• Functionality technologies – used to remember choices and preferences and provide enhanced website functionality.

• Marketing and advertising technologies – where used, these may help us measure the effectiveness of our marketing and understand interactions with our advertising and content. 

Where consent is required by applicable law, we will not use non-essential cookies or similar technologies unless you have provided your consent through our cookie consent tool. Where an applicable legal exemption permits the use of a technology without consent, we will only rely on that exemption where its requirements are satisfied.

You can manage or change your cookie preferences using our cookie consent tool. Further information about the technologies we use, their purposes, providers and duration are available in our Cookie Policy.

14. Links to Other Websites

We are not responsible for the privacy practices of external websites. We encourage reviewing their privacy policies.

15. Changes to This Privacy Notice

We may update this notice periodically. The latest version is always published on this page.