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Privacy Policy

Last updated: November 2024

This privacy policy explains how Precision Proco collects, uses, and protects any information you provide when using our website. We are committed to ensuring that your privacy is protected and that your personal data is handled in accordance with applicable laws and regulations.

  1. Information We Collect

We may collect and process the following information:

  • Personal Identification Information (e.g., name, job title)
  • Contact Details (e.g., email address, phone number)
  • Demographic Information (e.g., postcode, preferences, and interests)
  • Other Information relevant to customer surveys, offers, or feedback.
  1. How We Use Your Information

We collect your information for the following purposes:

  • Improvement of Services: To better understand your needs and provide you with improved products and services.
  • Anonymous Data Sharing: We may share aggregated, anonymous usage statistics with third parties, but this will never include personally identifiable information such as domain names or IP addresses.
  • Communication: To send periodic emails about new products, services, special offers, or other information we believe you may find valuable. You may opt-out of marketing communications at any time.
  • Market Research: From time to time, we may contact you for market research purposes via email, phone, or post. We will use this data to customize the website based on your preferences.
  • Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Once no longer needed, your data will be securely deleted or anonymized.
  1. Data Security

We are committed to ensuring that your personal data is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect, in line with our ISO 27001 certification.

If we need to share your sensitive personal data with third parties, we will do so only with your consent unless required by law. We will never sell or rent your personal information to third parties.

  1. Legal Compliance

In certain circumstances, we may be required by law to share data, including personal data, for example, to comply with legal obligations, court orders, or requests from governmental authorities.

  1. Cookies Policy

Cookies are small text files placed on your device when you visit our website. They help us enhance your browsing experience by recognizing your preferences.

We use the following categories of cookies:

  • Category 1 - Strictly Necessary Cookies (e.g., PHPSESSID): These are essential for the basic functioning of the website, including secure logins and navigation.
  • Category 2 - Performance Cookies (e.g., _utma, _utmb, _utmc, _utmz): These cookies collect aggregated data on how visitors use our site, helping us improve site performance.
  • Functionality Cookies (e.g., PHPSESSID): These cookies remember your preferences and choices, allowing for a more personalized experience.

You can choose to accept or decline and optimise cookies by selecting the preferred cookies in the POP – up, when first visiting our site. If you decline cookies, some features of our website may not function correctly.

  1. Links to Other Websites

Our website may contain links to other external websites. Once you navigate to a third-party site, please note that we do not have control over its content or privacy practices. We encourage you to review the privacy policy of any website you visit.

  1. Controlling Your Personal Information

You have the right to:

  • Opt-out of direct marketing communications at any time by contacting us at enquiries@precisionproco.co.uk.
  • Request Access: You may request a copy of the personal data we hold about you under the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR). Please contact our Data Protection Officer at the address below.
  • Correct or Delete Information: If you believe the information we hold about you is inaccurate or incomplete, please let us know. We will promptly correct or update it. You may also request that we delete your personal information.

To exercise these rights, please contact us at:

  • Data Protection Officer
    Precision Proco
    Parkway Close, Parkway Industrial Estate, Sheffield, S9 4WJ
    Email: dataprotection@precisionproco.co.uk

    For verification purposes, please provide two forms of identification (one with your address and one with a photo) when requesting access to your data.
  1. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and you are encouraged to review this policy regularly to stay informed about how we are protecting your personal information.