National Trust
Delivering time-critical, personalised fundraising communications to secure donations
Our Client
National Trust
What We Did
Personalised Direct Mail (Print on Point)
Release Date
September 2018
Authors
Chris Arthur
£1Million
In donations received in a 3 week window
700,000m²
Iconic land secured thanks to donation
Brief to donations
From brief to final donation in just 3 weeks
Protecting a national landmark through personalised direct mail


The National Trust is a UK-based charity established in 1895 with a mission to preserve and protect historic building, gardens, and other places of natural beauty for the public to enjoy. Over the years, the Trust has acquired vast tracts of land and historic properties across the country, and it relies on donations, membership fees, and commercial operations such as holiday cottages and tea rooms to maintain and manage these assets.
Raising £1Million in just three weeks
The National Trust team briefed Precision Proco on a new campaign:
- Hit home with the key messages
- Had an easy mechanism to respond - both on and offline
- Required attention to detail with the data and personalised needed.
Personalised direct mail designed to drive action
Precision Proco worked with the National Trust to deliver a personalised direct mail campaign that communicated the fundraising appeal clearly and encouraged donations with the three-week window.
01
The campaign combined creative communication with Precision Proco's expertise in personalised print, data management and direct mail production.
02
Particular attention was given to campaign data accuracy and personalisation in each piece, ensuring communications were relevant to recipients while maintaining the speed required by the campaign.
03
The mailing also included accessible response mechanisms for both online and offline donations, giving recipients a straightforward way to take action.
This helped the National Trust turn a highly time-sensitive fundraising appeal into a campaign that reached supporters quickly and effectively.

Target donations reached within initial timeframe
The campaign has been cited as one of the Trust's most successful in recent years regarding the value of donations raised in such a short period. The National Trust was overwhelmed by the support and generosity of the public.
- Secured £1million of donations in a 3 week window
- Donations secured 700,000m2 of iconic land
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Thanks for everything you and the team have done - we couldn’t have achieved this mailing without your support throughout.
Louise Ashley-Cox
Senior, Marketing Campaign Executive.