Inkpact helps businesses deliver thoughtful and meaningful human interaction (at scale) to their customers. This is achieved by sending personalised handwritten notes and sustainable gifts at key points across the customer lifecycle. Inkpact prides itself on its unique technology stack, allowing users to create highly personalised marketing campaigns in a few clicks online or integrate directly into their pre-existing systems via API or CRM apps. All notes are physically handwritten by the Inkpact Scribe Tribe.
Inkpact needed a partner who could deliver on their vision of automated print-on-demand and complex ad hoc pick and pack solutions within their existing operations and IT systems. The team require nothing less than exceptional print quality, specifically using Electroink white inks on a series of speciality paper stocks, plus timely delivery with additional assurances – Service Level Agreements to fulfil and meet their campaign commitments.