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Case Study

Beaverbrooks

Putting some sparkle into Christmas

Our Client

Beaverbrooks

What We Did

Retail Marketing (Add to Basket)

Release Date

December 2019

Authors

Lisa Smith

beaverbrooks
Beaverbrooks is one of the UK’s best known high-street jewellers, with 71 stores across the UK and a head office in Lytham St Annes, home to over 950 employees. Beaverbrooks staff are the most content in the country, according to the Sunday Times, topping the newspapers annual rankings of the ‘100 Best Companies to Work for’ in 2019 and 2020.

Beaverbrooks have been a loyal Precision Proco customer for over 7 years and came to us again to help them produce, manage and fulfil their most important marketing activity of the year.

Their Christmas direct mail campaign has grown from a few hundred thousand pieces seven years ago to what it is today, mainly through its success and response rates, which have performed well over current and typical industry trends supporting the trend that direct mail is providing increased ROI compared to other marcomms methods.

Beaverbrooks Website

  • We were delighted to be involved on this key project for such an iconic brand as Beaverbrooks, not only did the finished product look amazing but to have been involved in such an important campaign at such a peak time was a great experience.
    Michael Rowell
    Account Director

In 2019, Precision Proco mailed out over 1.1 million mail packs to existing customers through the middle of October, an increase of 200,000 from 2018 and implemented the following enhancements to the campaign.

  • Based on previous year's feedback regarding the move to less single-use plastic, and the environmental shift from a PVC gift card to a paper-based card.
  • We introduced the ‘double gift card’ mail pack, which was targeted at their best customers and had a second card for their partner, family or friend.
  • We have produced a ‘top-up’ mailing, which captured recent customers that had spent for the first time in October and early November that couldn’t be captured due to the timing of the original data extraction.

Between 2012 and 2019 Direct Mail increased from 200,000 to 1.1 Million!